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Riyadh

Counted

It brings operating data into one place, to show the cost per patient and the performance of branches and channels on an ongoing basis.

Module details
Status
Inside every module • Not sold alonePart of the operating system
Launch
14 daysFrom signing
Term
6 monthsMinimum
Audit
FreeBefore any commitment starts

Why does the facility need to bring this data together?

Spend, enquiry, attendance and treatment data is spread across more than one system, which makes it hard to know the cost per patient and to measure each channel's and branch's performance clearly.

From spend to results

  1. 01

    Key indicators in one place

    Spend, enquiries, attendance and treatment value are brought together on one page, instead of being spread across separate reports.

  2. 02

    Measuring cost per patient

    Cost per patient is calculated from enquiry through to treatment, and can be viewed by channel, branch, procedure and period.

  3. 03

    Finding where patients are lost

    The data shows the stage at which the patient stops, from enquiry to booking and attendance, then treatment.

  4. 04

    Tracking branch and practitioner performance

    Performance indicators for each branch and practitioner are shown from the facility's actual data and compared across periods.

  5. 05

    Measuring the effect of discount platforms

    The cost of patients coming from discount platforms is measured, along with the effect of discounts on the value of the services delivered.

  6. 06

    Clear periodic reports

    Operating indicators arrive on a regular schedule, with a monthly review that helps track results and make decisions based on the data.

Data becomes a decision

We do not stop at showing the indicators, we review them with you to understand the results and identify what needs improving.

Connected systems and channels

Enquiry log

Enquiry data is used to see where each enquiry came from and whether it became a booking.

Facility management system

Attendance and treatment data is used where a connection to the facility's system is possible.

Advertising platforms

Spend data is collected from the advertising platforms in use, such as Snapchat, Meta and Google, to link spend to results.

Google Business Profile

Google Business Profile data can be connected when access is available, and switching on the connection may take extra time.

What does the module not include?

Not a separate service

Counted is part of the operating modules, and is used to measure their results and track their effect.

Not just a dashboard

It does not stop at showing indicators. It includes reviewing them and turning them into information that helps with decisions.

Not a benchmark against other facilities

It measures the facility's performance from its own data and how its results change over time, without comparing it to unreliable external benchmarks.

Not for analysing medical cases

It works at the level of operational and aggregated data, and is not used to diagnose patients or assess their treatment.

Track the cost per patient from the start through to treatment

A free audit within a week, and the result is yours.