SupportAI.
AI customer support, order tracking, and returns automation.
Most e-commerce support tickets are the same five questions. AI handles them all.
// Timeline
30 to 45 days
// Package
System
// Setup
SAR 85,000
// Monthly
SAR 11,000
// FitE-commerce brands processing 1,000+ monthly orders with active support volume.
// 01 / Problem
The setup.
Support teams drown in repeat tickets. The same 5 questions account for the majority of inbound, and humans answer them one by one all day.
Returns are messy and manual. Customers wait days for label confirmation that should be automatic.
// 02 / Build
What we shipped.
An AI chatbot trained on the brand's docs that handles 80% of common inquiries, plus order status self-service lookup.
Returns automation with label generation. Ticket escalation routes complex issues to human agents with full context.
// 03 / Outcome
Projected impact based on the manual baseline this replaces.80%
OF TICKETS HANDLED BY AI
Self-service
ORDER STATUS LOOKUP
Auto
RETURN LABEL GENERATION
// Want one for your team?
Same shape, your problem.
Ships in 30 to 45 days under our System package. SAR 85,000 setup, SAR 11,000 monthly.
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